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Repairs - Returns / 30 Day Money Back GuaranteeRepairs - Returns / 30 Day Money Back Guarantee
Breakdown of Repairs:
1) We repair any Microphone Madness products. Keep in mind all Microphone Madness products come with a 1 year warranty on all parts and labor. *Bullet Proof Option microphones(new) come with a 2 year warranty. Abused products are not included!
2) We also work on any manufacturer microphones consisting of lavaliere/lapel style microphones, Earset/Earworn microphones, Headworn/Headset microphones.
*If you're not sure just give us a call 941-479-7730.
3) We no longer work on Countryman microphones..
4) We do "not" work on any handheld microphones and no longer work on wireless transmitters and receivers!
5) We only charge for anything we repair. Trouble shooting is Free!
Cost for Repairs:
1) We charge $59.95 for any rewire at the connector. Common failure is at the point of the cable were it exits the wireless body pak. Try not to crank the cable over where it exits the connector. Eventually bending it back and forth will break down the fibers in the cable and it will stop working. As little as leaving a little loop before wrapping excess cable around your belt pak will go a long way in life span!
2) We charge $95.00 for a brand new cable replacement installed. This is for Microphone Madness products. Some other manufacturers microphones are more labor intensive so we do charge a little bit more.
3) If you're not sure of what you have and need information on a repair you can always give us a call 941-479-7730 or email sales@microphonemadness.com
Contact Repairs and Instructions:
*Bullet Proof Cable replacement is $120.00
Box up your package. Please include all your contact information with phone number, brief description of the problem or any special instructions. This greatly speeds the process up! If you don't know what the problem is just put "not working". We trouble shoot for free and only charge for what we fix!
30 Day Money Back Guarantee
We at Microphone Madness are so confident about our superior products, that if for any reason you are not totally satisfied with our products, you may return them within 30 days of your initial order to qualify for a full refund (minus shipping & handling). (*)Our products are hand crafted and made to order. This only applies to maximum of 2 microphones purchased! If you are unsure of your purchase buy 1 or 2 units for testing to assure the product fits your needs. Product must be in new resalable condition! We will not accept returns of 3+ microphones purchased(non-cancelable / non-returnable)!!! Provided that the product(s) are returned in as-new condition. You must return all packing materials & literature. After 30 days from the date of purchase, products are covered by their manufacturers warranty. Microphone Madness product(s) carry a one (1) year warranty and should be returned to us. Products that are manufactured by other companies should be returned to them for warranty service!
**** ALL WARRANTY ITEMS AND REPAIR WORK MUST BE SENT TO THIS ADDRESS: ****
Ship to:
Microphone Madness Inc.
Attn: Repairs
2536 Rimrock Ave.
Suite 400
Unit 195
Grand Junction, CO 81505
Ph# 1-941-479-7730
Fax# 1-866-434-9263
Email: sales@microphonemadness.com